"The staff at Forlora went above and beyond any standards of excellence that I am aware of in the way they handled my order. When they noticed that the shipping method I had specified was very expensive, a member of Forlora's staff contacted me and made sure that I understood all of my shipping options. As a result, I ended up spending a fraction of what I would have spent for shipping, and the item arrived right on time. It's sad when such service as this has become the exception rather than the rule in business. Forlora's customer service should be emulated by every eCommerce business."